PRIVACY POLICY

Last Updated: 16/01/2026]

At Snowberry Artisanal Desserts (“Snowberry”, “we”, “our”, “us”), we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website, interact with us, or use our services.

1. Information We Collect

We may collect the following information when you interact with our website or brand:

• Name
• Phone number
• Email address
• Location (city/state)
• Order or enquiry details
• Any information voluntarily shared through forms, WhatsApp opt-ins, or enquiries

2. How We Use Your Information

Your information may be used to:

• Process orders, enquiries, or franchise requests
• Send updates about new launches, offers, and activities (only with consent)
• Improve our website, services, and customer experience
• Communicate important service-related updates
• Comply with legal and regulatory requirements

3. WhatsApp & Marketing Communication

By sharing your contact details or opting in via our website, QR codes, or in-store forms, you consent to receive communication from Snowberry via WhatsApp, SMS, email, or calls related to:

• Promotions and offers
• Product launches
• Events and store activities

You may opt out of marketing communication at any time by contacting us.

4. Data Sharing & Disclosure

We do not sell or rent your personal data.

Your information may be shared only with:

• Trusted service providers (delivery platforms, WhatsApp API providers, website tools)
• Legal or regulatory authorities when required by law

All third parties are obligated to maintain data confidentiality.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, misuse, or disclosure. While we strive to safeguard your data, no digital platform can guarantee absolute security.

6. Cookies & Tracking

Our website may use cookies or similar technologies to:

• Improve website performance
• Analyse visitor behaviour
• Enhance user experience

You may manage cookie preferences through your browser settings.

7. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Withdraw consent for marketing communication

To exercise these rights, please contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party platforms (e.g., Zomato, Swiggy, social media). Snowberry is not responsible for the privacy practices of these external websites.

9. Changes to This Policy

Snowberry reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date.

10. Contact Us

For questions, concerns, or requests related to this Privacy Policy, please contact:

Email: snowberryin@gmail.com
Phone: +91 8368833680 | +91 9855855548